Dynamics 365 Customer Insights in UAE

Microsoft Dynamics 365 Customer Insights Journey (formerly Dynamics 365 Marketing) is an AI-powered tool for tracking customer journeys and behavior, enabling businesses to refine marketing strategies. As a trusted Dynamics 365 Customer Insights Partner in UAE, Dynamics Business Experts MEA uplifts businesses with data-driven insights to optimize marketing strategies and customer engagement.

Increased Productivity

Strategic Decision

Cost Savings

Increased ROI

AI-Powered Customer Intelligence with Customer Insights

When it comes to acquiring customer data and offering personalized experiences, Microsoft Dynamics 365 Customer Insights is the perfect tool for your business. Formerly known as Microsoft Dynamics 365 Marketing, Dynamics 365 Customer Insights – Journery is an AI-powered CDP (customer data platform) that helps businesses acquire, analyze, and use customer data in real time. Customer insights also offer predictive analysis, which is instrumental in enhancing customer interactions through segmenting audiences and personalized marketing.

To ensure that you acquire your data effectively, it is essential to partner with a certified Dynamics 365 Customer Insights provider in the UAE to maximize your success through proper Dynamics 365 Customer Insights integration with the existing systems.

Keep your Sales and Marketing Activities Align

Keep Your Sales and Marketing Activities Aligned to Deliver the Best Customer Experience.

Marketing is the heart and brain of any business in Dubai, Abu Dhabi, UAE, Middle East & Globally; with it, any audience can be targeted. To make it happen, you need a platform that simplifies and unifies all marketing operations – Microsoft Dynamics 365 Marketing Solutions with AI by BEMEA helps your business implement effortlessly yet effectively campaigns to grow your business.

This application provides smart integration to benefit in managing content in Dubai, UAE, Middle East & Globally. It gives a complete view of your customer with analytics, AI-drive tools, and data that helps marketing teams automate workflows, including emailing, messaging, and much more.

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Why Business Experts MEA LLC Stands Out

Choosing us offers numerous advantages that can significantly enhance your company’s success.

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Why is D365 Customer Insights Essential for UAE Businesses?

Microsoft Dynamics 365 Customer Insights has become an integral tool that all major businesses implement in their marketing strategies. Let us look at what makes it different from other available tools:

AI-Powered Segmentation & Personalization: D365 paves the way for personalization by enabling machine learning to segment and divide audiences based on customer behavior, preference, and prior user interactions.
Enhanced Customer Retention & Lifetime Value: D365 employs predictive analytics to distinguish high-value customers, anticipate potential customers who may leave, and set better strategies for more engagement.
Real-Time Customer Engagement: D365 is more systematic as it works by providing a singular platform to deliver personalized experiences across multifarious channels such as the internet, e-mail, SMS, social media, and more.
Compliance with UAE’s Data Protection Laws: D365 makes sure that all the systematic processes and data governance comply with the local privacy rules and regulations – such as GDPR and UAE data protection statutes.

Dynamics 365 Customer Insights Features

Offer More by Personalizing and Developing Customer’s Experience

Stir Up Customer Experience
Boost customer engagement by sending messages to their preferred social platform and channel and send personalized and automated emails to customers according to their purchases.

Attract the Targeted Perspective
Make use of guaranteed marketing AI tools and automation, which includes messaging, emailing, LinkedIn integration and landing web pages and telemarketing.

Create Quick Campaign Resources
Use design tools and content blocks that are entirely reusable with the approval of Microsoft Power Automate.

Build Organizational Level Marketing
Create targeted marketing campaigns with the latest customer insights.

Creating Persistent Collaboration between Marketing and Sales

Single Design View of Prospects
See data, leads, customer contact and other information details with an integrated and unified app Microsoft Dynamics 365 Sales.

Identify, Select and Close Accounts
Use tailored account-based information development activities to see targeted audiences and close top accounts.

Improve Productivity and Update Coordination
Improve workflows by connecting sales and marketing. Automate tracking of follow-ups and feedback and send automated emails to the customers – this allows for time-saving for the employees and improves productivity.

Promote Collaboration via Office 365
Use Office 365 tools, calendars and enhanced communication channels to advance marketing campaigns and generate more leads.

The Right Decision Making

Improve Marketing Productivity
Use pre-installed marketing dashboards and analyzers to see customers’ latest insights.

Choose and Evaluate the Right Content
Test your content with the A/B testing module and send messages via an automated scheduler.

See Customer Requirements
See customer requirements with their feedback via surveys by tracking customer buying journey.

Concentrate on Prospective Audience
Target guaranteed leads by marketing automation tools and data. Improvise customer engagement by creating multiple leads marking frameworks.

Modernized and Flexible Platforms

Enhance Marketing the Way You Want
Facilitate build and deploy processes to improve marketing campaigns for web and mobile apps without coding or programming.

Get Useful Insights and Data from Dynamics 365 Marketing
Easily encompass data from third-party apps and the latest Microsoft Dynamics Power Automate to automate processing and improve workflows.

Update Marketing Campaigns
Make one-of-a-kind marketing campaigns with integrated Microsoft Dynamics 365 Sales and the latest insights of customers and their journey.

Promote Marketing Globally
Get worldwide leads and close top accounts by creating unique marketing campaigns with the help of Microsoft Dynamics 365 Marketing solutions.

Pricing for Dynamics 365
We can help organisations in streamlining administrative service-related operations with the help of the Microsoft Dynamics 365 suite of cloud-based business tools. You can count on us to free up your staff to concentrate on what matters. The reason why so many businesses utilise Dynamics 365 as their CRM is the flexibility and affordable pricing it provides.

Supported Regions

UAE (Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Fujairah, and Ras Al Khaimah), GCC. (Bahrain, Kuwait, Oman, Qatar, Saudi Arabia) Yemen, Iraq, India, Lebanon, Indonesia, Pakistan, Africa, Canada, and USA, with Global approach.

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Why Choose BEMEA as Your Dynamics 365 Customer Insights Partner in UAE?

Choosing the right partner in the process of Microsoft Dynamics 365 Customer Insights is important to make sure that you leverage the tool’s capabilities to the fullest. A skilled, experienced, and certified partner such as BEMEA guarantees fluid integration and maximum ROI. Find out what makes us stand out from other service providers:

Certified Microsoft Experts: We are backed by a team of Microsoft-certified D365 experts and consultants who have proper and updated oversight on data analytics & AI-driven insights.
Industry-Specific Expertise: As the leading provider of D365 services, we are renowned for successfully implementing Customer Data Platform solutions across all types of industries.
End-to-End Support: Our team ensures to assist you from installation to training of D365. Our comprehensive support ensures that your business makes the most of Dynamics 365.
Data-Driven Marketing & Customer Engagement: As experts in AI-driven segmentation, real-time insights, & customer journey analytics, we ensure that businesses get the best.

Microsoft Dynamics 365 Customer Insights

Microsoft Dynamics 365 Customer Insights is one among the most advanced AI-powered Customer Data Platform. D365 is designed to help businesses leverage real-time data to make effective and strategic decisions that impact the overall business. By structuring and curating a systematic framework – D365 helps to unify multiple data sources to create a comprehensive customer profile that can help businesses create extensively personalized experiences, resulting in better results. Let us look at some of the core features of Microsoft Dynamics 365 Customer Insights:

Customer Data Unification & 360-Degree View: By acquiring data from multifarious sources such as ERP, CRM, social media, and other digital sources, D365 helps to create a unified customer profile. This simplifies the information acquisition process and at the same time provides a complete oversight on customer interactions.
AI-Powered Predictive Analytics & Segmentation: Through predictive AI and AI-driven data analysis, D365 helps in appropriately segmenting and segregating audiences to help curate an environment to deliver personalized marketing campaigns.
Real-Time Insights & Personalization: D365 helps track customer interactions in real-time. The data acquired from this can help businesses curate hyper-personalized experiences for individuals across numerous & multiple channels – driving more business engagement.
Customer Journey Analytics & Engagement Tracking: By acquiring and monitoring customer touch points across multiple platforms, D365 gives a better insight into the customer journey. This can help in identifying key engagement opportunities to employ better engagement strategies.
Integration with CRM, ERP, and Marketing Platforms: D365 guarantees seamless integration, allowing for a more fluid and systematic data flow between other pre-existing platforms. This further helps in smoothening the customer relationship management processes.
Compliance & Data Security for UAE Businesses: D365 ensures compliance with all legalities, especially its adherence to the UAE’s data protection laws and regulations through its in-built security features.

Our Dynamics 365 Customer Insights Services

As a certified Microsoft-partnered service provider, BEMEA is an expert when it comes to Microsoft Dynamics 365 Customer insights. We stand out thanks to our well-curated solutions that help businesses harness the full power of data. Take a look at what makes us stand out:

Implementation & Deployment: Our team of professionals are experts in the comprehensive process of Microsoft Dynamics 365 Customer Insights tailored for UAE businesses. Our team ensures smooth integration with the existing systems.
Customer Data Unification & 360-Degree Profiling: Our team helps integrate data from sources such as CRM, ERP, e-commerce, social platforms, and more. Our service also enables a single customer view, allowing you to employ mega-personalization and make better decisions.
AI-Driven Predictive Analytics and Segmentation: Our services are tailored to help you use AI in order to acquire data and analyze customer interactions, identify and segregate audiences effectively, and create data-driven strategies to increase engagement and enhance customer satisfaction.
Customer Journey Mapping & Experience Analytics: Through our services, you get an oversight on customer journeys across multiple channels and platforms. This can help you curate specific strategies to increase customer loyalty and improve customer satisfaction.
Integration with Marketing Automation & CRM: A great way to utilize the full potential of Microsoft Dynamics 365 Customer insights by connecting it with other components such as Dynamics 365 Marketing, Sales, and Power BI. This can help in curating a more systematic customer management ecosystem.
Compliance & Data Governance Solutions: After installation, our team ensures that your business adapts and complies with UAE as well as international data protection rules and regulations – GDPR compliance and safe & secure data handling.
Migration from Legacy Data Platforms: With us, you can transition from other mainstream platforms such as Salesforce CDP, Adobe Experience Platform, Oracle CX to Microsoft Dynamics 365 Customer Insights without any hassle as well as with minimal disruption.

Partnering Benefits with BEMEA

As one of the trusted Microsoft-certified Microsoft Dynamics 365 Customer Insights partners in the UAE, Business Experts MEA LLC is known for our professional D365 guidance & assistance, uninterrupted implementation & installation, and extensively better business results that lead to more growth. By leveraging the power of AI, our solutions guarantee to drive growth in your business by effectively harnessing customer data and information. Find out the benefits of partnering with us below:

AI-Powered Customer Targeting: BEMEA are experts in leveraging AI to acquire data-driven insights. This helps us identify high-value customers to plan and curate appropriate marketing strategies.
Real-Time Data for Smarter Decisions: We can help you attain better and swifter insight into customer behaviors and preferences. Businesses can employ these insights to better your marketing efforts.
Enhanced Customer Engagement & ROI: BEMEA can help businesses deliver personalized customer experiences that increase conversions. Moreover, our services can help you in building better relationships with your customers.
Seamless Microsoft Ecosystem Integration: Our team at BEMEA ensures proper installation of Dynamics 365 Customer Insights and helps businesses integrate them with other Microsoft tools, CRMs, ERPs & other marketing tools to make your processes more systematic.
Compliance & Secure Data Management: Our legal professionals ensure that all the services and products we provide comply with the UAE’s data protection regulations. We also provide enterprise-grade security features to keep your data safe.

Here are other tools that align with the Dynamics 365 Ecosystem:

Dynamics 365 Customer Insights in UAE

AI-Powered Customer Intelligence with Customer Insights

Keep your Sales and Marketing Activities Align

Do You Want to Improve Your Business?

Why Business Experts MEA LLC Stands Out

Increased Productivity

Strategic Decision

Cost Savings Made Simple

Increased ROI

Why is D365 Customer Insights Essential for UAE Businesses?

Dynamics 365 Customer Insights Features

Supported Regions

Why Choose BEMEA as Your Dynamics 365 Customer Insights Partner in UAE?

Microsoft Dynamics 365 Customer Insights

Our Dynamics 365 Customer Insights Services

Partnering Benefits with BEMEA

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