AI-Powered Utility Billing Management Solution

Customer Journey Module

Enhance your customer experience with our Customer Journey Module, designed to streamline the registration process and improve customer engagement. Here’s how it works:

• Customer Registration : Simplify the registration process for customers, allowing them to easily sign up for your services. 
• Email Verification :  Ensure the security of customer accounts by requiring email verification during the registration process. 
• Registration Request : Enable customers to request registration through a user-friendly interface, reducing administrative burden. 
• Customer Request Portal : Provide customers with a portal where they can submit requests, track their status, and communicate with your team. 

Customer Services Module

• Customer Verification : Verify customer information to ensure accuracy and prevent fraud. 
• Documents Verification : Streamline the verification process for customer documents, reducing manual effort. 
• Move-in Request : Enable customers to easily submit move-in requests, simplifying the process for both parties. 
• Move-out Request : Facilitate move-out requests, ensuring a smooth transition for customers. 
• Ticket Processing : Manage customer service tickets efficiently, ensuring timely resolution of issues. 
• Workflow Management: Streamline internal workflows to improve efficiency and service delivery. 

Billing Module 

• Main Agreement Setup : Set up main agreements with customers, ensuring clarity and transparency. 
• Meter Mounting : Manage meter installations and ensure accurate meter readings. 
• Import Readings/Validation : Import meter readings and validate them for accuracy. 
• Simulate : Simulate billing scenarios to understand potential outcomes. 
• Generate Bills : Automatically generate bills based on meter readings and billing agreements. 
• Post and Dispatch : Post bills and dispatch them to customers in a timely manner.